Return Policy

Fleet Decal Depot · Las Vegas, NV · Ships nationwide

Every decal we make is cut to order with your exact numbers, so most items are produced specifically for you. Here's how returns, remakes, and refunds work.

14-day returns

Changed your mind? You can return unapplied decals in their original condition within 14 days of delivery for a refund of the product price. The customer is responsible for return shipping. Once a decal has been applied to a vehicle or surface, it can't be returned. To start a return, email orders@fleetdecaldepot.com with your order number and we'll send you the return address and instructions. Refunds are issued to your original payment method within 5 business days of the return arriving.

Custom, made-to-order items

Your decals are custom-cut with your USDOT, MC, GVW/GVWR, or company information, so please double-check your numbers and spelling before ordering — and if you're unsure about size or format, message us first and we'll help you get it right.

Our guarantee: cut right or we remake it free.
If your order arrives damaged, defective, or cut incorrectly due to our mistake, we'll remake it or refund it at no charge. Your satisfaction is guaranteed.

Goof-Proof install guarantee

Applying vinyl for the first time? You're covered. If you mess up the installation for any reason — bubbles, tears, crooked placement, stuck-together vinyl — email us a photo within 30 days of delivery and we'll replace that decal free, one replacement per order. We'd rather you order with confidence than worry about the squeegee.

5-Year No-Fade Guarantee

Every decal is cut on commercial-grade outdoor vinyl. If your decal fades, cracks, or peels within 5 years of normal outdoor use, send us a photo and we'll replace it free. (Doesn't cover damage from pressure washing directly on the decal edge, collisions, or surface failure like peeling paint.)

How to request a remake or refund

If something's wrong with your order, email us at orders@fleetdecaldepot.com within 30 days of delivery and include:

We'll review it right away and make it right — usually with a free remake or a refund, your choice.

Order changes & cancellations

Need to change or cancel an order? Contact us as soon as possible. We can usually adjust the details before we cut — production starts within 1–2 business days — but once an order has been cut, it can't be canceled.

Damaged in shipping

If your package arrives damaged, keep the packaging and send us a photo within 30 days. We'll ship a replacement at no charge.

Questions?

We're happy to help before or after your order. Reach us any time at orders@fleetdecaldepot.com or through our contact page.